MODEL PROFILE
Signal or code
Error codes and display signals
The official manual linked for this model documents these messages. Some indicators apply only to variants that display them; each entry is labeled as a code, indicator, or status.
No matching signal for this model.
Model and error-code facts may be shown in the language of the original source.
Official PDF manual
Jump to manual pages
Open the official PDF at pages that document signals for this model.
MODEL OVERVIEW
About this model: Samsung ME21M706BAS/AC
Samsung ME21M706BAS/AC glass-touch over-range microwave, with Canadian power figures, distinct presets and three verified information codes.
Match the Canadian suffix to the right specification
Samsung's Canadian product listing calls the ME21M706BAS/AC a 2.1-cubic-foot over-the-range microwave with a 400-CFM vent and glass touch controls. The owner cover uses the broader ME21M706BA* family expression, but its specification table explicitly includes both /AA and /AC. For /AC, the listed microwave output is 950 watts and consumption is 1,500 watts; the 1,000-watt /AA output belongs to the neighboring column. Check the complete suffix before copying a cooking-power figure from another country's listing. Inside the cavity, the glass tray sits on a preassembled roller ring. The supplied metal shelf rests on plastic hooks and must be seated properly to avoid arcing. A rattle or stopped plate should first be checked against that physical setup and the selected turntable setting, which is permitted in Microwave and Keep Warm modes on this series.
Use the numbered Options menu to explain the display
This model's Options key leads to a numbered menu, not a long row of one-purpose display buttons. The manual lists weight units, twelve- or twenty-four-hour clock, sound, end reminder, daylight-saving adjustment, Demo Mode, Filter Remind, word-scroll speed and clock setting. After a power interruption, enter the time again; if the digits are absent, first decide whether Eco Mode has deliberately blanked the screen. Child Lock is switched by holding START for three seconds and can make otherwise healthy controls seem unresponsive. STOP/CLEAR once pauses a cooking cycle so food can be inspected; twice cancels it and returns the clock. More and Less change an active cooking time in ten-second steps, while +30 sec adds half a minute. These state checks are particularly valuable on a glass panel because an ignored touch, a silent setting and a dark display can have different ordinary explanations.
Keep the preset families and two defrost paths separate
Fit Choice is a named preset family with choices such as spinach, squash, brown rice, quinoa and fish; the panel asks for the item and amount before START. Kids Meals covers foods such as frozen nuggets and fries, while Snacks includes cheese sticks, wings and nachos. Soften/Melt has its own quantities for butter, chocolate and cream cheese. Those keys are different from manual microwave heating, where ten levels and up to two stages let you specify time and strength. Defrost has a particularly useful distinction on this model: Auto Defrost accepts food weight and continues if you miss its turn-food prompt. The separate 1 Pound Defrost button assumes one pound and waits for START after the prompt before continuing. If a defrost cycle seems stuck, check which key was used. Choose microwave-safe cookware and inspect the food after a preset rather than treating an unchanged estimate as a sensor failure.
Understand the hood and its two maintenance clocks
The Vent control steps through Boost, High, Medium, Low and Off to remove vapor from the cooktop. Its protection circuit can still start the fan when heat is excessive; the manual warns it may keep running for thirty minutes or longer after the cooktop and microwave controls are off. That behavior should be distinguished from a fan that never stops in a cool kitchen. When Filter Remind is enabled, the display says 'Filter' after four months, and the message can be cleared with zero in standby. This is a calendar reminder, not one of the information codes. The reusable grease filter has a shorter care interval: take it out and clean it at least monthly or as needed. Reinstall it before using the hood. The distinction between a four-month on-screen reminder and monthly filter cleaning helps maintain airflow even if the reminder has been switched off.
Respond to the three documented codes
The linked manual prints only C-10, C-F0 and C-F2 in its English information-code table for this family. C-10 means the gas sensor is open or shorted, and C-F0 signals an internal communication failure. Samsung says to unplug the oven and contact a local service center for either one. C-F2 describes a touch button that has malfunctioned; press STOP/CLEAR and try the button again before seeking help. The ordinary troubleshooting page gives a separate first pass when there is no code: remove dirt between buttons, wipe exterior moisture, deactivate Child Lock, and confirm power and door closure. Do not turn a generic Samsung code list into a diagnosis for this exact /AC appliance. Record the precise characters on the display, the full model suffix and what happened immediately before the message. If it persists after the manual's stated action, contact Samsung with those details rather than opening the microwave casing.
Verified model details
Canadian /AC variant: 2.1 cu ft and 950 W output
Source for this detailFit Choice, Kids Meals and one-pound defrost
Source for this detail · Source page: 37C-10, C-F0 and C-F2 printed in the owner manual
Source for this detail · Source page: 37
This description summarizes the linked source documents; check each cited source for your exact model and region.
Manufacturer source
Open official source
2.1 cu.ft. Over-the-Range Microwave with 400 CFM and Glass Touch Control | Samsung CA
Open official sourceIf there is a safety risk, stop using the appliance and follow the manufacturer’s instructions.