Door Open

The freezer door has stayed open more than two minutes; silencing the sound does not close the door.

What it means

The freezer door has stayed open more than two minutes; silencing the sound does not close the door.

This explanation is shared only by models whose manufacturer documents the same code, meaning, and guidance.

Check whether a package is blocking the door and close it.
If silenced while the door remains open, the message stays and the sound returns after ten minutes.

Manufacturer source

Select your exact model below to open its manufacturer source. Manual editions and model revisions can differ.

If there is a safety risk, stop using the appliance and follow the manufacturer’s instructions.